Not every business that uses electronic communication services or networks needs a license from ICASA. In certain cases, companies can apply for an exemption from holding an ECS (Electronic Communications Service) or ECNS (Electronic Communications Network Service) license — provided they meet the regulatory criteria.
Bilacert assists businesses in assessing eligibility and applying for ICASA license exemptions quickly and correctly.
What We Offer
ICASA Exemption Support
Eligibility assessment: We review your services to determine if you qualify.
Documentation guidance: We help prepare the exemption request.
Submission to ICASA: We apply and manage communication on your behalf.
Certificate of Exemption: Issued by ICASA, confirming your exemption status.
Who Can Apply for Exemption
Service providers with limited geographic or functional scope
Non-commercial or internal-use communication setups
Companies with specific license-free operating conditions
Our Process
Initial Consultation We learn about your service offering and confirm whether an exemption is possible.
Document Preparation Our team helps you compile the correct supporting documentation.
Submission & Follow-Up We submit your exemption request to ICASA and track its status.
Exemption Confirmation Once approved, you receive a formal Certificate of Exemption from ICASA.
Who This is For
This service is suitable if you:
Offer VoIP, messaging, or private network services
Operate within a narrow or non-commercial user base
Need to confirm legal status before launching your platform
Previously held an ECS/ECNS license and are changing your scope
Still unsure if your business qualifies? We’ll help you find out.
Why Bilacert
Clear assessment of regulatory obligations
Accurate document handling and compliance insight
Fast-track guidance through exemption requirements
Peace of mind that you’re operating legally
Post-decision support and documentation handling
Frequently Asked Questions
How long does the exemption process take?
Typically 20–30 working days depending on ICASA’s processing timeline.
Do I need legal representation?
No, but professional assistance reduces the chance of delays or errors.
Is the exemption permanent?
It applies as long as your business model or technical scope remains within the approved conditions.
What happens if I operate without exemption or a license?
You may be in breach of the Electronic Communications Act and subject to fines or suspension.
Can I convert an exemption into a license later?
Yes. Bilacert can assist you with license upgrade applications.
Book a consultation and let us help you determine if your business qualifies for exemption.
